Privacy Policy

Introduction

At Lora Cassi, we are committed to safeguarding your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our website, services, and stores.

1. Information We Collect

We may collect and process the following categories of personal data:

  • Identity Data: Includes your name, username, marital status, title, date of birth, and gender.
  • Contact Data: Includes billing address, delivery address, email address, and telephone numbers.
  • Financial Data: Includes payment card details and bank account information.
  • Transaction Data: Includes details about payments to and from you and other details of products and services you have purchased from us.
  • Technical Data: Includes internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Profile Data: Includes your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
  • Usage Data: Includes information about how you use our website, products, and services.
  • Marketing and Communications Data: Includes your preferences in receiving marketing from us and your communication preferences.

2. How We Collect Your Data

We use different methods to collect data from and about you, including:

  • Direct Interactions: You may provide Identity, Contact, and Financial Data by filling in forms or corresponding with us by post, phone, email, or otherwise.
  • Automated Technologies: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.
  • Third Parties: We may receive personal data about you from various third parties, including analytics providers, advertising networks, and search information providers.

3. How We Use Your Data

We will only use your personal data when the law allows us to. Common uses include:

  • Performance of Contract: Processing your data is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
  • Legitimate Interests: Processing is necessary for our legitimate interests (or those of a third party), provided that your interests and fundamental rights do not override those interests.
  • Legal Obligations: Processing is necessary for compliance with a legal obligation to which we are subject.
  • Consent: Where you have provided consent for specific processing activities.

4. Sharing Your Data

We may share your personal data with:

  • Service Providers: Third parties who provide services on our behalf, such as payment processing, shipping, and marketing.
  • Affiliates: Our subsidiaries and affiliates, where applicable.
  • Legal Authorities: When required by law or to protect our rights, property, or safety, or that of our customers or others.

5. International Transfers

Your personal data may be transferred to and processed in countries outside of your country of residence. We ensure that appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

6. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, accessed, altered, or disclosed in an unauthorized way. Access to your personal data is limited to those employees, agents, contractors, and other third parties who have a business need to know.

7. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Your Legal Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal data:

  • Access: Request access to your personal data.
  • Correction: Request correction of the personal data that we hold about you.
  • Erasure: Request erasure of your personal data.
  • Restriction: Request restriction of processing your personal data.
  • Transfer: Request the transfer of your personal data to you or to a third party.
  • Objection: Object to the processing of your personal data.
  • Withdraw Consent: Withdraw consent at any time where we are relying on consent to process your personal data.

9. Cookies

Our website uses cookies to distinguish you from other users, provide you with a good experience when you browse our website, and allow us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, see our Cookie Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes we make will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our Privacy Policy.